Returns & Exchanges
At AI Art Shop, we want you to be completely captivated by your new home decor. If your piece doesn't perfectly complement your space, we offer a 30-day return window for all standard prints and canvases.
Return Process
- 1.Initiate Your Request
Log in to your account and select the order containing the item you wish to return, or contact our support team with your order number to receive a Return Authorization.
- 2.Secure Packaging
Place the artwork back in its original protective sleeve and shipping tube or box to ensure it remains free of creases or damage during transit.
- 3.Label and Ship
Attach the provided prepaid shipping label to the outside of the package and drop it off at any authorized carrier location.
- 4.Quality Review and Refund
Once our curators inspect the returned piece for quality, we will process your refund to your original payment method within 5 to 7 business days.